Cotswold Teak Tracking Order Status

Ordered two recliner sun loungers and foot stool together with small round table. Looked beautiful when I had them on the patio. Bought the 3 litre bottles of teak treatmentwhich was recommended. It maybe a bit time consuming but well worth it. I have one more chair to do. The furniture looks healthy and well nourished now and a lovely honey colour. Can’t wait to get them back onto the patio and I know we will enjoy relaxing in them. Roll on the good weather.

I ordered an outside garden table and 8 chairs, with a Lazy Susan last spring which I had to wait several weeks for. I paid quite a lot extra for the table to be unpacked and assembled, which it was, and I was pleased with the service. The table and chairs looked lovely. I rang the company and asked what I should be putting on the teak wood to protect it. Sadly I was given the wrong information and the table became dark and grey very quickly. Following my negative review here, having been in touch with Cotswold Teak about the state of the table, I was contacted by one of the Directors who was anxious to make amends. He explained their family had just taken over the business and was unhappy I'd been given the wrong information. He very kindly offered to come and clean up the table for me, and he did just that. He also brought with him teak oil and teak waterproof products which he would not accept payment for. So all praise to Cotswold Teak. My table is back to looking lovely, and I have been given the correct advice on how to look after it. Below is a photo of the table after he'd cleaned and oiled it. Thank you.

Dear Cotswold Teak Team, I’m adding the following lines in response to your message below. It’s really interesting what you say as I spoke with your managing director for 15 min who explained the opposite of what you just said, but happy to hear that you changed your mind!? I will email again all details of the two parts that need replacing and let’s see what happens next. Very happy to edit my comments and review if you hold up to what you have just told us. Regards Nick After two years some of the metal pins of the Toddington folding chair broke. I've contacted Cotswold Teak but they don't provide spare parts to replace and fix it and they don't provide assistance with repairs either. Basically, throw it away and buy a new chair attitude. What a shame... not good for cleints nor the environment..

Fantastic company to deal with. Brilliant site, great range and quick 2 man delivery. Will be coming back.

We bought a large oval table, 6 stackable chairs and 1 steamer and couldn’t be happier! The quality of the furniture is excellent and looks amazing. The delivery service was on time and efficient. We would not hesitate in recommending this company and will certainly order from them again.