Cost Cutters UK Tracking Order Status

Terrible customer service. I contacted them asking them to price match items I’d found cheaper and was told they couldn’t match them because “it is not good for our business” as I had found them too cheap! When I argued that they shouldn’t advertise a price match promise they would not fulfil they then tried to tell me it wasn’t the same item (which it obviously was with the same stock photo) and therefore couldn’t price match. A bunch of scammers! Pretty sure they can’t do this and out of principle plan to report them.

Ordered a desk for a fair amount of money, initial inconsistencies around the delivery timeframe. Eventually after 8 weeks, it arrived with no instructions and missing the key screws to put the desk together. So from start to finish not a great level of service, the desk then is nowhere near the quality of the price paid and with difficulty after the initial problems to return it.

Over priced, moody staff, unpleasant but good range of products if you can afford to go there

Great price and service

Poor service at my local branch crap staff