Copernic Tracking Order Status

The product works well on the whole. Their technical support is horrible. They do reply fast, but I have just had an experience with Luc who totally misread the detailed screenshots I sent, never apologized and then had no answer why it took the app 9 days to index an Excel file.

I've had Copernic for about 6 years and it's worked well for me. It's not perfect (but no software is) but it's been robust and reliable and it finds stuff!

The old (free)version really worked well once customized. The 30 day trial for the new version gives one very little, and drip feeds based on payment. It is really poor. One doesn't know how much one is going to pay at the end, because every feature seeks to draw as much money out as possible.

I have been using Copernic for years. In the early days the program itself was unsatisfactory, but THE LATEST EDITION actually works well even with external raid drives that contain my back ups. But I had to write Copernic several times to finally get the download. But though I have a PayPal paid order # 90319035 (Febr. 2019) and working Copernic program they keep sending me reminders that my program has expired and NO amount of writing them gets any answer.. .

I purchased Copernic 6 and also just can't get the program to search my emails. It's hit and miss on my files. I even contacted Copernic for assistance assuming I was doing something wrong. Prior Copernic products were excellent. Terry