Compact Appliance Tracking Order Status

"I ordered a hand mixer on January 21. Then CA sent me an email telling me to contact them about my order. I called and spoke with someone and they said there was no problem and my order would be shipped. (still not sure why I had to call.) My credit card was charged on January 23. Compact Appliance had my money for 4 days -- AND THEN they sent me an email to tell me it won't be shipped until FEB 15!! So -- they want to keep my money for A MONTH before they even ship my item. WHAT KIND OF BUSINESS ARE THEY RUNNING? What a load of bull. Don't order from them -- find somewhere else to do business."

I recently purchased a KC3000SSTWIN Kegerator from C/A/Build.com, which is a dual tap "Model" unit that turns out to be actually just a "package". What you receive is a converted refrigerator. Beyond that, the $779 KC3000TWIN is nothing more than the $489 BR3002 with a double tap kit. If you read the specs, they are identical except the KC3000 says it is auto defrost, whereas the BR3002 is manual defrost. I thought I was getting a better unit along with a dual tap, but I was duped! And again when all I received was a single tap! So I got the $489 BR3002 single tap "package" for $779! Then after sending all the requested photos to prove I hadn't gotten a double tap, I get nothing but crickets chirping, while my installer waits... I should mention that the unit came in a perfectly unmarked box, but was damaged. Telling me that is was likely beat up before it was boxed. Much thanks Roy and CA/ Build.com/ Kegerator, or who ever you are. Update 9/1/219: I received my dual tap kit, and the spec error was acknowledged, and will be corrected. I received money off for the damage that I feel is fair, & a $50 rebate. Roy at CA Build.com expedited my case quickly. Thanks to all!