Colorland Tracking Order Status

Via groupon had ik een code voor een fotoboek voor een spotprijsje, dus ik was erg benieuwd. Een prachtboek is het geworden! De keuzes zijn enorm en en is een handig programma om mee te werken.

I cannot praise this company enough, I had to order 50 books for a fundraiser we had done, customer service went over and above board to make sure everything was perfect, the books came out way better than I expected.

After using Printerpix for my last 6 books, I decided to try Colorland, Stupidly I ordered my wedding album, 5 copies, paying a premium for the paper, print quality, even had one of them padded, no expenses spared. The tracking is awful, I've had updates stating delivered to London when I live in Sussex? Painful trying to get answers from their website, the phone number doesn't work from mobiles, when I did get through, the chap was no help at all, didn't give me any answers apart from the excuse that the book change couriers and there are multiple tracking entries, he himself couldn't find any answers. He then pointed out that the calendar I order a week after will be with me soon. I said really, I'm asking you about my wedding album and now am very concerned some random dude in London has my photos!! I should have been sending these as Christmas gifts to family, not happening. It was the first and the last time I will use you guys.. Unless by some miracle the books turn up in the next 12 hours. The website was actually quite easy to use, but your service, communication and customer care sucks.. No idea as of yet what the books look like, I may upgrade my review

Creating a 60th birthday book. After 2 hours of uploading photos and getting to the payment stage, the site crashed. Now the site will not load or allow me to join in? Is this a scam or just terrible service? I am not even able to create a new one as it will not load. This needs to be sorted, incredibly poor service with a low quality website.