Coast Beer Tracking Order Status

cracking beer from a company with character. Enough said.

Dreadful customer service! several emails over 5 days and nothing! My order not delivered DPD say "returned to sender" only they know why, no non delivery note. Asked for redelivery or refund still nothing from Brulo Ordered on 30th Sept 2024 some much for 5 day "promise" Cant get my beer, cant get my money back, cant phone them...The worst company I have ever dealt with and I'm retired............. UPDATED 11th Oct Ok the real culprit here has turned out to be DPD! The original parcel has been damaged in transit unbeknown to me but DPD were dreadful in all of this , they failed to communicate with me plus once again about the parcel etc I could not talk to a person or email and their webchat was not working.... I have updated my rating of Brulo who provided a swift replacement parcel now recieved and all ok. My comments about customer service delays and no contact numbers still stand. Brulo need to improve.

Great beer, love it, but customer service sorely lacking, last order has gone gone awol, no reply to emails and unable to contact by phone . Come on Brulo get your act together. Update .. now resolved, replacement being sent.

Great product. Good service. A bit pricy tho.

Alcohol-free beers can be hit and miss, but with Brulo, you can always be confident of quality. I've tried hard to find better than Brulo, but nobody comes close.