Coalatree Tracking Order Status

I bought the Decaf Denim and the buttonhole started fraying after 8 months. When I contacted the company, they offered a 10% coupon code and said the warranty period is 6 months. Very disappointing.

I was recently gifted a pair of Coalatree's Trailhead pants, and I cannot stop raving about them. They are durable, waterproof, and have tons of room in the hips & legs for movement. I truly have not found a better pair of hiking pants. Also, I just found out that they pack down into the front pocket for easy travel! How cool is that? They have created such an intentional & intuitive design. There are several colors available, including black, navy, yellow, green and I believe a few others. I cannot wait to add more to my collection soon!

I took part in the first Kickstarter campaign and completely fell in love with the design of the coffee ground sweater. Then I forgot about the company for a while. Then I researched it again and found out that this specific sweater is now a basic staple in their portfolio. Fact is, I have it in three colors by now, beige arrived just days ago, Green was first, grey came second. I am planning to get a blue one as soon as they are available in my size again. No red for me, sorry, peeps. Some weeks ago, I accidently dropped a cig on my first sweater. Pleased to see it only suffered light melting damage so it is pretty safe material as well. The first sweater is years old now, still in great shape, no tear or wear, no deforming, no discoloration. And the front pouch is huge. Delivery is fast and reliable. Only sad thing is: 25 Euro taxes for ordering from Germany. That garment is kinda pricy for a sweater already without that extra costs, but it seems to be a great investment, I have never worn a single sweater for such a long period and in such good shape. Would buy purple or teal if they had it instead of red.

Lovely experience. DHL lost my package (by giving it to someone else in the street without notice), and costumer support was very helpful and patient with me trying to figure things out. Otherwise very happy with the clothing, will order here again in the future!

The jacket is great if you can get one that fits. I ordered a small and received an extra small marked as a small. Customer service agreed with my assessment and generously sent me a replacement free of charge. Unfortunately they sent me another extra small marked as a small (this is why there are two stars). At that point the customer service attitude went cold. Now they claimed that arm lengths were correct, but torsos were sometimes too small, contradicting the clear evidence I'd presented. I was offered a medium. I pointed out that the problem is that the sizing is now a complete unknown because they were making contradictory claims. So i'm now out a whole lot of money with jackets I can't wear and no options. I don't recommend buying anything from this company if you can't try it on to make sure you're getting the size they claim you're getting. Or at least an item that fits.