Cliclime Tracking Order Status

First, let me say that these are really hip glasses. They probably have the best style compared to other online stores. The prescription is a bit off but it might just be the way my high prescription works with the style I got. Between prescription and style, its a solid 4.5. However, the biggest issue anyone will have with the store is the extensive amount of time it takes to get shipped. They created a label at least one week before shipping from their warehouse. I waited 2.5- 3 weeks to finally get the glasses. I ordered 2/21 and hot them 3/15) Making the lenses took a week (pretty normal) then another week before they actually shipped then another few days whole it was in transit. So you will be waiting AWHILE to get them. Maybe they're understaffed in the warehouse, who knows?!? The only thing I can say for certain is that the style is spot on!

I just want refunded at this point. Edit: someone has reached out to me they did just offer a refund & I have received it. I do still wish I was notified before the order was processed if my glasses prescription wasn't compatible with the frames I purchased.

I left a poor review at first, but I am now changing it. It did take my glasses longer to arrive than expected. Because of how long it took and because my tracking number was not updating, I thought that they got lost in transit. Customer service was swift to respond and agreed to make me a new pair with expedited shipping at no charge. I just got noticed that I will be receiving my glasses today. Part of why my tracking number was not updating is because when they send you a link, it automatically will put your tracking number into the USPS website, but the ship with a company called uniuni, so just keep that in mind when you order and want to track your package. Although my glasses were a bit delayed, customer service was great and I can't wait to try on my new specs!

Placed an order December 18th and am still waiting for them. No progress has been made with the tracking number they gave me. When I reached out they said it's because my order hasn't made it to USPS yet and I just need to keep waiting! It's been almost a month. Not to mention, I ordered several pairs of glasses from different websites, all of which have long since arrived. Cliclime is the only one that hasn't even shipped yet. Edit: yes I’ve been getting the emails and told to wait. I did see the email about remaking the order, thank you. I will update m’y review once more when they arrive. Thank you for being timely with your responses

Glasses look wonderful and the lenses are perfectly adjusted for me Everything I wear thoses glasses I receive compliments