City Furniture Tracking Order Status

We had an issue on a product return. After being persistent and the help of our sales person Bruno we were able to return the table for credit. Thank you Bruno. If you buy at the Naples location ask for Bruno.

To ALL the wonderful Sales Associates at City Furniture: It was more than a pleasure to visit and spend time, not only with my son for a brief moment (because he was engaged in his work), to be with such a well informed and varied personality group. From the youngest to the oldest everyone was professionally dressed and well spoken. I so wish City Furniture a long and successful reign in the furniture arena. Thanks for the warm smiles and pleasant conversation. Very truly, Rose - Damion's Momma Bear!

I purchased a Dalton leather recliner. They used artificial leather in areas not touched by the body. This is fairly common. The non-leather section under one arm rest develop-ed a 4" slit. That is my favorite chair and I get little company. I filed a claim with City Furn. and they said the piece came from China and would take 6 months wait. At the end of 6 mos. I inquired and was told it would take AT LEAST another 3 months. If I did not want to wait they would give me a $450 store credit or a $225 check. I took the check.Why the chair developed a split in an area my body does not touch and why do they not have any stock so people don't have to wait so long.

Kevin Taillon at City Furniture Fort Myers provided great customer service and answered all our questions. He kept in regular contact with us through out.

excellent service quality guaranteed the best place to buy furniture 👍 thank you Luis David Milan