Cinemark Tracking Order Status

Seats are comfy. Delivery of concessions convenient. I don’t need to explain to a 3 & 5 yo what your own sexuality of gay is. It doesn’t always need to be announced…even in the pre-movie screenings where it begins.

Cinemark was my "go to theatre" they were clean (Lakewood, Colorado), good popcorn, free refills, good snack selection. Went to see Top Gun and discovered no refill on a popcorn cuz of covid. GIVE ME A BREAK!! Then give us a new container for a refill. You just gave yourself a huge raise. The fountain drink thing didn't work. There was only individual pizzas, no hot dogs, nachos etc... the snack bar area was dirty, the cafe area closed with fans and water on the floor. This used to be a nice theatre, so sad that you have lowered your standards. You have lost my business. And stop using the excuse of covid to rip off your customers 2 1/2 years later. Seriously???? You get 2 stars because the seats were very comfortable (that's all you have going for you at this time).

I visited the cinemark in Merriam, Kansas with my family. My daughter was in the picture booth with her cousin and apparently dropped her Christmas money. We were shopping afterwards and she realized she must of dropped the money at the theatre. She was very upset, I explained the money was most likely gone. We returned to see if the money was found, she asked around and the worker took her to the customer service, where they gave her her $60. The worker was honest and turned in the money. I am glad that cinemark hires such good honest people, makes the world and my little girl believe this world has good left in it.

They claimed this was due to COVID— which is not following the science. COVID is not spread via contact! And how does this realistically reduce contact anyway? Absolutely no reason for suspending free refills and not discounting the price of a large popcorn. Other than greed. Very disappointing and reduces our incentive to go out for a movie.

We didn't even watch a movie - my husband just went in there to get me some popcorn because I was having a bad day. I am obsessed with movie theater popcorn, especially Cinemark movie theater popcorn. He asked the lady for extra butter, and she went above and beyond. She put butter throughout 4 or 5 different places. I swear these are the first people to ever take us seriously. When we say 'extra butter' we MEAN it - like give me diabetes with that extra butter please. Anyway, the extra buttery popcorn turned my day around. It's that easy.