Cigars International Tracking Order Status

I used to love ordering from this site. Don’t get me wrong. The cigars were usually great but as of late, they have did something different with the shipping. It takes forever to get the cigars now and longer than cigars are in transit the worse shape they arrive. When I started ordering from here veterans and first responders would get 10% off and two day shipping for free Then it went to 10% off and standard shipping for free. Now it seems it’s just 10% off and you have to pay for shipping. It feels like they’re trying to pad the bottom line By reducing veteran/FR perks. I hope they come back around to the great company they used to be.

My problem with CI and most other companies is that the cigars I receive need a lot of time to cure in the humidor before they are ready to enjoy. All have that 'barn yard smell' which is a sure sign that they are far from cured. I buy them to smoke them, so it's always disappointing. Compare the same cigar from CI to the same one purchased from a brick and mortar and you'll notice a vast difference. Seems like the growers push cigars out in mass volume and sell at cut price to discount companies to meet large demand. Customer service claims that cigars degrade from shipping but I do not totally believe that. I will no longer buy 5 packs or assortments as they seem to be most affected.I used to have better luck when buying boxes but even that doesn't hold true anymore. Yes, I pay more at the brick and mortar shops but at least I'm getting a fine ready to smoke cigar.

This program is great. I earn gift cards well over my membership monthly fees for shopping at stores. I wish I knew about this sooner!

Cigars arrive ok. Freebies are cheap. Coupons or discounts always have a hidden catch to them and when call and ask your selection doesn't apply. So I average 400 a month and one time out of 5 this yr did a coupon for higher purchase actually work. So I will be back to cigarking and cbid.

There's an old adage that says "You only hear when something's wrong". In the case of Cigars International I believe that this may apply. They have hundreds of workers and get thousands of orders. When you look up reviews they have more than any other online cigar store and people usually don't say anything unless something is wrong. This makes review sites untrustworthy as you will only find a concentration of negativity! Perhaps more people should report when things go right and a truer evaluation could be found, so I am. I ordered cigars from them having been on a decade long hiatus from my original store of choice, Thompson, who is closing. I got my cigars in five days and they are all perfect, resilient, well packaged, exactly what I ordered. They included coupon cards, a catalog, some fluff. I did notice a subscription to a magazine upon checkout, which I made sure was left unchecked as it had nothing to do with cigars. I don't like automated help systems but they do have a phone number and claim that you can get in touch with an actual worker. I have no complaints so far!