Church's Tracking Order Status

Despite the retailer Mr Porter Ltd refusing to repair my Church's shoes saying that the time elapsed since the shoes were purchased was outside of their policy and refusing to accept the responsibility to repair them despite the shoes only being worn 30 times, Church's Shoes took them back and repaired them free of charge no questions asked. Brilliant thank you.

Used to be a reliable shoe retailer but the quality is just not the same anymore and the customer service is very patchy. Got too big for its shoes? I still like my Church's but it has to be acknowledged that better value can be had elsewhere at this point.

I bought sandals from them, comfortable and beautiful, but after a couple of months the clasp broke.

Good customer services. Always there to help. I have enjoyed my trips to church’s store. Well done team!!

Have bought many pairs of different styles for over twenty years and have never had an issue until the Monk style started squeaking on the heel , sent back , repaired still squeaked and they credited me with new pair .I had them for a few years before I wore them and still found the service very good . Also never seen any variations in quality over the years , just the price ! But you get what you pay for .