CHOUEER Tracking Order Status

Does any one here sell spare parts from your unit? I need a new circuit board since mine display is black.. I also need a new gear box to the litter box hatch since the gears are broken. Please e-mail me at: crillecrocodil at hotmail.com or/and call att: 0046-070 746 82 98 Thanks, Christian

Just adding to the many unimpressed reviews. I googled to see what price they are currently to see if I could sell my slightly defective one on for cheap or if I should just dump it. Dump seems to be the answer, but reading through I noticed one person opened up the waste box lid and discovered no ozone generator as it was supposed to have. So if course I took my lid that hasn't been fitted to it since it stopped working (bad connection at the back) 6 months ago, and now I feel even more conned. They haven't even provided what was advertised. I thought it just didn't work well, but not even fitting parts of it that were main selling points feels worse. Anywho, my cats continue to choose the other litter trays over this one, occasionally they do a wee in it but it's too small of a usable area for such a monstrosity of a machine

Faulty product, scam company, refused all attempts at sending a replacement or refund. These guys are genuinely a fraudulent company, don't spend a dime with them.

My cat peed down the front of the unit on day 1 which got into the electronics and fried them out. It appears the company is out of business as emails bounced back and site is non existant any more. What a joke!!!

It worked for maybe a few weeks. Now it doesn't work at all. Customer Service is horrible. No one has gotten back to me. I keep writing to them. They don't care. Update: Kitty has gotten back to me. I'm on the list for the new generation. I figured out how to disable the bin and at least it is scooping. Adding one star.