Chilisleep Tracking Order Status

I purchased two Chili sleep Ooler units. Both stopped working and leaked Approximately 15 months after purchase. Customer service was horrible and I was told that I could get a discount on another unit but they would not fix or replace the unit I had. Extremely expensive and apparently not built to last. Terrible investment. I would give it zero stars if possible. Terrible company and terrible product. Do not buy this product.

About a year into use, my ChiliSleep control unit started making an occasional noise throughout the night. I attempted to contact their customer service numerous times but don't get a response. It's too bad because I like(d) their product but have to leave such a negative response due to them ignoring their customers.

Read this before you buy a chili pad. I Bought mine a little over 3yrs years ago. Paid $500. Worked like a dream at first, then about 1.25 year ago, it stopped getting cold. Would only go down to 69 degrees & it gets hot here where I live, and 68 is not cold enough. I called them & they said ship it to is us on my dine & send us a check for $175. By the time I pay shipping and fee. I might as well buy another one & it 💯 not be a chili !! I’m going for sleep 8

Ordered this online and prompt delivery within 3 days. I have been using this for 4 weeks now. It does need a little tweaking with the temperature, times and schedules all through a fairly straightforward app but my sleep quality has improved considerably. I also do not need the air con anymore so I am saving a bit of money as well. There are two drawbacks: the cooling unit is a bit noisy, about the sound level of a fridge cooling, and the pad needs straightening regularly but overall I am very happy with the product.

I ordered this a week ago and life is good! Setup was simple the rewards are great. A night without tossing and turning. You know when you wakeup and the bed isn't torn up and you are in the same position you fell asleep in. Great product!