Checks SuperStore Tracking Order Status

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While checks arrived safe and sound. I did call for tech-support waited 48 hours and they didn’t have the courtesy to even call me back. They sent me a text message that they didn’t put a tracking number on the package. We ordered duplicate side bound checks, they don’t include a crap vinyl checkbook holder nor an option to buy one! Plus the checks are a bit larger than other brands on other websites so you can’t order from another websites. Additionally, they don’t even offer a crap vinyl checkbook holder, which is critical for a duplicate check because you need that little piece of plastic to separate the checks so you don’t write through each check . If you’re ordering duplicate checks, avoid this vendor because of poor service, and no checkbook holder included with your order. .

I agree with the folks who only gave them one star. But I gave them 3 stars because the checks arrived here in a solid cardboard package safe and sound. But calling a company in Texas to meet up with a confused Asian accented representative is symptomatic of the dysfunctional new normal. And even with perfectly clear English being spoken by both of us the representative was unable to get the facts straight as I presented them. They mainly forgot to send me the included binder. The checks arrived in mere days while the binder is to take nearly 3 weeks. And there is even more confusion since she doesn't listen to what I JUST SAID! But I won't go through the rest of this nonsensical conversation. However, the checks seem perfectly usable (although no wow factor here) with the correct information of my business imprinted. And since we use so few checks anymore I might be deceased long before we use this many up. So I won't have to order more checks from them and probably would look elsewhere next time! The check quality is simply only adequate as is the inattentive customer service.

I ordered two boxes of checks advertised at $5.49 each and my bill came to $29.88 after all the 'Processing' fees which were not disclosed until after I spent all the time to enter my check data. Bait-and-Switch. Never again.

I recommend this company for their quick, courteous customer service and how well they treated me. I write very few checks and only ordered one box. A network glitch resulted in me mistakenly ordering two sets. I didnt realize it until both were made and going to be shipped but was able to return one and refunded. Each time I contacted customer service by email due to voice issues and quickly received a friendly reassuring response and even though they could have considered me insignificant, they have shown great regard and followed through with action that I can trust them. This means as much if not more than the quality of their checks and security feature that are a great value in comparison to other check companies.