CheckAdvantage Tracking Order Status

1) answer your phone or remove the phone number on your site; 2) respond to emails immediately; 3) FALSE ADVERTISING. Checks look like a photograph on your site. Received them - they are whitewashed/pale - look NOTHING LIKE YOUR PHOTO.

Had to reorder the checks because my street address was printed wrong. Also item STIL0917 " classic bicycles " was way too dark. Hard to read the date, the recipient, the memo and my signature. Can't wait til I'm done with this style, so I can order more user friendly checks.

I'm not sure what's happened to Check Advantage. I ordered from them for the first time almost a year ago because of their great reviews about customer service and good prices. My checks arrived very quickly and in good condition, but in looking over the info on them, I failed to see that the last digit of my account number was missing. I used up a box of old checks before writing out three of my new ones from Cks. Adv. this year. I was puzzled, because 2 of them never cleared, 1 did (via an ATM). When my bank discovered why, I tried to call Cks. Adv. twice to see if they could reprint new ones. Each time, the first recording said the next available rep would take my call, I waited a few minutes, and another recording said to leave a message. The online chat said, "Sorry. We can't chat right now. Please send an email using the form below." I sent an email with my past order #, etc. 2.5 days ago, but haven't yet heard back. Now, I see from reviews that other people are having problems too, but just this year. I think this was a great company in the past, but you may want to be careful about ordering from them now. Just hoping they haven't had some kind of trying personal or financial situation due to covid, etc. I hope they recover and can prosper and give the good service they once gave their customers. But for now, I'm ordering checks from my bank.

I've been ordering my personal checks for many years now from Check Advantage, and just did so again within the past 5 days, and already received my order! I usually call my order in, as I like to change check designs each time, and I always get Stephanie on the line - she is the epitome of a customer service rep and I've never been disappointed by her or by Check Advantage. Great service, quick turn-around time and great prices.

I am a breeder of Eng. Cream Goldens, and when I saw the checks with those puppies on them, I couldn't contain myself, I had to have them. I bought the beautiful checks, the return labels and the beautiful checkbook cover. I had a problem with my beautiful checks. The checks were too tight in the book. I told them about it, they called me immediately and said they would make more checks for me and test them before they send them. That is fabulous customer service, thank you so much. I love those puppies on my checks.