CheapCaribbean Tracking Order Status

We have booked with them 8 or 9 times, never had an issue, payment options are great. We have even extended our stay due to weather at home with no problems changing flights or with the hotel. Stayed in 2 places in the peak of covid with no problems. Even changed destinations 1 time with no problems. Just booked with 5 other couples for Sept, and another trip next Feb, we will continue to use Cheap Caribbean for all of our travel out of the country

Carol Bock was AMAZING. I called because I couldn’t get a promo code to work and I ended up speaking with her for 30 minutes and picking a resort! I loved her recommendations and her demeanor and she explained everything clearly. She asked for our budget, dates, flight preferences and was able to hook us up within minutes!

I had an issue booking restaurants in advance for our upcoming trip to Mexico. The resort app said they could not find my room reservation. I was nervous after reading these reviews and called customer service. I had zero wait and spoke with an extremely friendly woman that put my mind at ease. She called the hotel and got the correct reservation number for me that the app needed. It worked and we are good to go with restaurant reservations and pre booked into our resort. I had a great experience calling customer service!

We paid more than twice what the person sitting beside us paid for air. Our seats were next to the toilet, and none of us were together. My courtyard view was of a door going into the courtyard and was close to busy elevators. I had a $100 credit (via email from CC.com) that Cheap Caribbean would not let me use. They said it was too late (5 minutes after booking). Their transport bus (shared with other families) costs much more than a personal taxi would have and takes longer due to the multiple stops. Perhaps it was in the fineprint, but we had to pay for our checked luggage both coming and going. We also were charged a $50.00 per day resort fee upon checking out which CC.com did not mention. I have used them fairly successfully in the past, but will not be using them again. We could have done much better booking the hotel and air on our own.

Just returned from a vacation in Mexico booked with cheap carribi