Charlotte Russe Tracking Order Status

The employees from Victorville mall on bear valley, manager tott and assistant manager mars I believe that’s how you spell there names. They made my experience so wonderful I loved how helpful they were and they did everything with a smile they made me and my family feel so comfortable and overall they just elevated the experience so much you guys have some really good employees at that location.

I shop online all the time and most other online fashion stores offer FREE returns. I had to learn the hard way when trying to return two pair of boots that ran small, even though I chose my actual size, that when I had to return them I had to pay $15.00 (cheapest option they had), to return boots that I paid $30 for (was buy one get 1 free) so basically there went half the money I paid for the boots JUST to return them! Never again! Just make sure if you buy from them you know your size or be prepared to pay an expensive return fee if you dont want it. Might as well have kept them and sold them on eBay or something. I only gave a 2nd star bc any other time I have a good experience with shopping online with them.

I had place an order on 9/4 helpline#sixzero seven⁴³⁸⁻ ³⁴⁹⁸and didn’t receive my package until 2 weeks later, I tried on the cloths and it fit to big or it was too small l I went to the internet and did research about this company and i found this help which is at first i reach out the company and they really help me with my return and refund I would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 starsI would give this store 0 stars

I got the CUTEST winter jacket there 5?years ago. Like a wool coat with a fur hood and some extra zippers to make it stylish. I’ve gotten soooooo many compliments on it. I have worn it for 5 winters. It’s time for a new jacket and I so wish they still had it in stock because I’d totally get the exact same jacket again. Literally in 5 years the zippers stayed intact, the lining never ripped,etc. if about the clothes because I haven’t gotten clothes there in 5 years but the jacket was incredibly well made!

Extremely bad experience with this store! Yes, read the comments! They do not refund despite having defective items. You've been warned!!!