Chargie's Tracking Order Status

well I would have never believed these review until the two Chargie USB C dongles I had ordered in the last 6 months failed! Then I emailed on the 18th this month April 2024 the addresses given on their website , no reply! Then I sent a contact ticket via their webpage on a couple of days ago, with no reply yet! So I'm here to add my voice to the rest, hoping for some action from them. P.S. You said you didn't receive my email to lab at chargie.org but Outlook doesn't say my email failed to you on 18th April 2024. Please provide a better alternative email address as I'm sure Outlook {screenshot can be provided} is reliable so it must be your servers inbox . Also why haven't you replied to your website support message too?

The premise is great. The device extends the life of your mobile battery and reduces E-waste, which is all great. When I first purchased maybe one year ago, their website offered Chargie A and Chargie C, with no clear distinction between the two. The photo however said that the "C" version was for mobile phones, so that's what I purchased. As it turns out the unit has a USB C output, but most people's cable and chargers are USB A to USB C. In the beginning the company was very responsive/receptive to my emails and questions. When I discussed returning this and getting the other version they did not want to take it back and suggested they would send me the proper cable free of charge to which I agreed. This unfortunately was the last I heard from them and I ultimately had to purchase the cable on my own (USB-A to USB-A) The app is ok, and includes many features for special use cases that I never use. You can customize at what charge percentage your phone will stop charging. As it turns out there is a battery saver function on my Samsung phone that stops charging at 85%, making the device unnecessary. My issues are 1: The website was unclear about the different versions. They said they would fix the website and the did add a part which explains the inputs and outputs of each device, but the confusing part that misled me is still there. 2: The were going to send me the proper cable to use the device instead of returning/exchanging, but they then stopped communication. 3: My device seems to only work about 50% of the time now. The device will appear to be receiving power, but my phone does not recognize it is being charged. When It does this I have to unplug and re-plug the device. 4: I hate when there is a full price listed that is not actually the full price ($40) and then pretend you are getting a great deal on sale. To the company's credit, I think that many of these less than favorable reviews are more likely user error than device error. I would consider purchasing again if the price was more reasonable, say $14.99 instead of the $28 that I spent originally.

I bought 3. Two of them can no longer be identified by the app so are useless. Have mislaid the third but can't be bothered to search for it because it will probably work for a few months and then stop like the others. Built in obsolescence? Big disappointment.

Chargie is no longer needed !! Has become superfluous! With Android 12 you can set the phone to limit the charge to 85%! The biggest disadvantage is that the loading time doubles!

I received 3 chargie 'c' units some months back (not sure of exact date). Installed same software on my Samsung xcover6 pro, also on a different Android phone, as well Samsung tablet. The software did not recognize the chargie device on the tablet, or the other Android phone. I swapped around all devices and cables. Only the blue device worked as advertised, only on my xcover6 pro, none of the other 2 units worked on any device. Reported this to company, no response. Samsung xcover 6 pro is the only smartphone I found that is both water resistant and tough enough for my use. Replacement batteries are around $20. So, while the blue chargie unit does work on that phone, replacement batteries are cheaper! So, it seems Chargie's claim of the the software being the issue seems bogus; since only one device, using the same software, yet doesn't work on the other chargie units. I guess I'm an uncompensated Beta tester!