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Chamberlain Rating

TrustScore 5 out of 55Reviews 2020

Last Chamberlain Reviews from Trustpilot

Kaz Kman
complete trash

complete trash, paying a subscription to get nothing, cant cancel the subscription and am being forced to go to my credit card company and cancel through them. no customer service.

Frederick C. Carron
No customer service

09/27/2023 Purchased Chamberlain mod. B4505T opener at Home Depot. Box was previously opened and I wanted Chamberlain to verify what parts were supposed to be there. In addition, I needed an installation manual as that item was not in the box. I guess Chamberlain thinks everyone on earth has a smart phone because in order to open an account on their web site you have to download their "MyQ App" to get started. I tried the chat option and had to deal with a stupid robot, human's are not on the menu. Next I tried the phone with the same result. Now I'm stuck with an opener with no installation manual and the possibility of missing parts. GREAT JOB CHAMBERLAIN!

Bob
I had to buy a new LA500 gate opener…

I had to buy a new LA500 gate opener due to flooding. Bought a new one through Gate Crafters. Louise helped me. She was great, knowledgeable and no BS. I recommend her and Gate Crafters. However I agree with others that the lift master customer service is horrible.

Mary
total crap

total crap. opener will not pair with my 2.4 ghz wifi. Support walked me thru 3 different methods, including their app. All crap. I paid too much for this over rated pile of crap

O Wayne Correll
Chamberlain/LiftMaster gate operator

I had a Chamberlain/LiftMaster automatic gate opener (model: CSL24UL) installed at my home about 10 months ago and was happy until about four weeks ago. The gate now mysteriously opens without any input from my remote devices or phone application. It generally opens late at night and I believe I have heard a car traveling down our alley when this occurs. I believe someone may be checking to see if garage doors or gates will open with their remote - so that they may come back later to break in. I am worried for my safety now and have started to disable the gate at night manually. I have tried to contact Chamberlain technical support to find a way to change the opener codes or somehow correct this phantom opening, but have had no proposed solutions. I like the gate opener, otherwise. It opens/closes quietly, smoothly and fairly quickly for a large gate, but this security breach is unacceptable. Therefore, I cannot suggest others purchase this unit.

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