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Cengage Rating

TrustScore 4.9 out of 54.9Reviews 413413

Last Cengage Reviews from Trustpilot

Chloe knight
Issues with viewing online book

I bought an online book, website is very touchy with it - sometimes will stop working when using and pops up to say that I do not have access to the title. Have emailed them about it but it still occurs/issue isn't resolved with their instructions. Not happy

__ Etaar
Full Review, Developed learning tool.

Since 2020. As for this entry, I am going to mention the brightest aspects of Cengage, Pricing, Study Tools (Book as well), Tests & Quizzes, Mobility inside the web, Security, Customer Service, Longevity of its Servers; and an overall feeling of my experience with Cengage amongst other study tools that I have been asked to use. Pricing; In my experience, around computer applications, and other finance courses, Cengage has offered me a fee of around $50-120, and that gives you a dual access to the book and all the tests and revisions/examples. My course at the moment offers a link to all the tests, so I can access the tests for free, and I managed to get the book somewhere else. Price wise, the service would be pretty good if you were not forced to pay for it for college. Study Tools; In Cengage, you are offered so many tools, and I don't necessarily remember all of them. They've got highlighting, flashcards, custom revisions, book-search, and other fancy tools that if you learnt how to use, it would be like having Microsoft Word but online. The book itself is also pretty easy to navigate through. Test & Quizzes: Most importantly, nearly every question will have a 'show me how', which is a short video of another good instructor solving a very similar question to the one you are currently at. and most of them, if not all, are with English subtitle as well. If you buy the book, you might get access to more than just the tests, but also countless sets of revisions that are not graded but you can use if you needed to improve in a certain chapter or aspect of the course. Cengage gives you the ability to have a complex set of quizzes related to business administration especially, since it is what I am familiar with in Cengage. Which makes studying online on point. Mobility: Pretty easy as to how you can get familiar with the book and how everything is organized, going back and forth from quizzes to chapters is pretty easy as well. Sometimes you are limited the access from getting into the book the same time as you are solving a final, and that might be because you have two Cengage's open at the same time. Security: I would say the site is pretty secure, it has been 3 years for me and I have never encountered any malware that I am aware of. Also, the site uses multiple stages of security, but always remember to delete your credit card's info from any site you are freshly using. Customers' Service: I have came to need them multiple times, because of an issue that Cengage did not recognize my account as a member even after I had paid, and that was because the account I registered with was different from my account on my college's portal, which of course limits me from accessing the tests and creates two separate identities on Cengage. They were very helpful each time I had an enquiry, and when the issue remained for a couple of days, I had my instructor filled in, and it was not a problem for me afterwards. Longevity of its servers: Very rare maintenance periods. Overall, these study tools could take some time from you to understand or even set up, and that lost time might affect your start of the semester/course, if that happens just make sure to contact Cengage and your instructor, and do not feel stressed as you could have been delayed by anything else, so just stay calm and drink some coffee and do what you can Papi. And btw these kind of tools -whether Cengage or another site that gives you the ability to have detailed quizzes online,- are a very nice touch. Anyways, good luck everyone!

Brian Thornsburg
The material discussed in the textbook…

The material discussed in the textbook is amazing it always moves us towards real world applications of the subject. Unfortunatley the price gouging is disgusting furtheremorme I purchased a text book for my accounting class online only to have it run out mid semester. I literally had to pay the entire fee again just to take my test on time I called their support number and was told to call the school bookstore that I purchased from and they directed me back to cengage. Thanks cengage. I hope I dont have to put up with you much longer in college would not recommend if at all possible.

Matt Money
I have a great professor but this system blows

I have a great professor, but this course is trash. Images in the reading are so blurry you can't see them. The SAM assignments will take points off even if you've done things exactly as required. The exams do the same. The slightest trigger and they mark the question incorrect. Tech support sucks, they're arrogant and point you to your professor. I've worked with Microsoft business products since 1991, at home and professionally. I know exactly how to use their software, and even doing things as they suggest will get you a wrong answer. Avoid this system if you can. If you can't, good luck.

Anonymous
Good but can be better

I have found that Cengage textbooks do offer a good overview of topics. I have had mixed reviews from my students how used Mindtap in the classroom as problems with tech support and integrating it with the LMS have been noted.

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