Catalina Crunch Tracking Order Status

Best snack ever. Taste great & satisfying! It's my must go to, after a long day to unwind snack.

High protein high fiber cereal, great for bodybuilding when you're tired of drinking protein shakes. Why not supplement with something tasty and edible? I like to buy them in bulk whenever they go on sale.

Catalina Crunch recently had a recall due to metal contamination. Per their email, they said to not eat and to immediately destroy the recalled products. I contacted the company, asking for replacement pouches, and was told that since the recall was voluntary, no replacement bags would be provided. This is unacceptable for any recalled product, especially one so expensive.

The product isn’t that bad at all, lots of stevia flavor, but I just don’t get the wRnih about the color, it is a 100% scam. The packaging colors are completely different from the actual cereal color, I felt fooled. Why just don’t say the truth and have a real photo instead trying to sell more with a fake photo in their packages?

I'm going to be honest, I have been ordering from Catalina Crunch for months now, and I have been more than pleased by the quality of the product and the customer service. It's also incredibly fast delivery! The cereal is delicious and incredibly filling. I eat it for a snack or for breakfast often. Also, I have actually contacted customer service a few times, and this was my interaction. The first time, I reached out about not receiving a promotional smoothie. They were very kind and had a smoothie on my porch in 2 days!!! Second time I contacted them was because I had referred a friend and we BOTH get $10 off coupons, which is huge I think. Anyway, they refunded 10$ off my most recent order and sent the money back to me, which I think is above and beyond. I honestly only expected them to take money off the next order. Lastly, I forgot to cancel my order and contacted them today to change the type of cereal I ordered. I just contacted them so I am not expecting a response yet, but I have no doubt that they will contact me back within a day and help me out. I have no idea how they only have one star, because they have an amazing product and fantastic service in my opinion!!! Keep doing what you are doing guys! Us loyal customers will continue to purchase your product month after month. THE ONLY possible complaint I have is that I wish there was more variety on the smaller purchases. I usually eat 4 packs a month or so, and I would like to be able to choose more than one kind of cereal without purchasing a whole new bundle. Otherwise, I love it!! Also, I really don't know what others are talking about, I have always easily canceled my subscription with the click of a button on the website. I ONLY do this because I like to mix up my shipment of flavors, not because I want to actually cancel, but I have no idea what others are talking about, their website is incredibly simple to use.