Casio UK Tracking Order Status

My calculator keeps on calculating. A few years ago i splashed out on a FX-9860GII which is a graphic calculator. It is used regularly and it works great. Don't skimp when buying, casio make some great tools, but if you're only paying a tenner, don't expect the same quality as if you pay £50.

Many people know this brand because of the g-shock watches series, but all the casio watches I have had in my life were of other series. I mean, I bought classical watches made out of stainless steel and sapphire glass with a pretty good mechanism. They have served to me for almost a decade and they still haven't lost their identity. I bring them to masters sometimes to replace the battery, and this is everything I need to do with them, lol.

I was surprised at the poor reviews of Casio. I have just received my 2 G.SHOCK Watches that I sent to Casio for time settings, as they were too tricky for me to do correctly. I bought them in a high street retailer and thought they'd be set. However, I tried to set it and even phoned Casio to try and set it over the phone. the lady suggested sending them off. just received them, and just to say I will be using them again. First class service Casio and thank you. Kind regards Steven green .x

Agree with previous reviewers-- if you want to buy a Casio watch, you would have a better experience going through a retailer and not direct from Casio. It cost around £7 to return a £25 watch I had bought- they required signed/recorded delivery. The website says 28 days return from receipt of the item, but customer services said 28 days from purchase (around 5 days earlier in my case). CS did have a quick response time, which was good. I just regretted buying direct since it was complicated and expensive to return the watch.

Nice product [bought 2 & keeping one] but really surprised that buying direct from the company e-com affords litte in the way of added-value service [actually far less] than if I'd bought from a Retailer. THEY CHARGE FOR RETURNS - even if you bought something! Really surprised and not something ive experienced much of these days - certainly not from likes of SEIKO etc.. Customer Service "chat" is also far from satisfactory and despite a few emails there is no discretion being shown. Not happy and has taken the shine off the whole experience.