CASADEI Tracking Order Status

Bellissime, superlative! Arrivate in due giorni.

Everyone, do not buy any products from the CASADEI website. They charged me a total of 1253 euros, but CASADEI only refunded me 993 euros. I will never buy their shoes again. Furthermore, I will go to every social media platform to warn all consumers not to purchase their shoes anymore. CASADEI is a scam website.

This has been by far the most disappointing online experience I’ve had. Their products are amazing so is their in-store shopping experience. The on-line shop on the other hand is lacking support and transparency. You pay by default express shipping then you have to chase customer service for updates. My order has been placed more than a week ago and is still processing. I have already contacted customer service three times with no clear response on the progress of the order. As a first time online shopper with this company I wish I have read the reviews prior to my purchase. It gets more frustrating once you go through the rest of the reviews. This is a hard guess but most likely there aren’t enough internal resources /support required to make the online channels successful hence no seamless shopping experience. So my advice is to avoid the online shop until they decide to take things more seriously. - EDIT - After my last contact with customer service my order was processed, shipped and arrived within 3 days. The shoe box was meticulously packaged and the express shipping was refunded.

Ho eseguito un ordine da 400€ il 15/01 ed in data 23/01 dopo ripetute chiamate e mail mi hanno comunicato che l ordine è stato annullato. Ora nel sito il modello non è più disponibile e nemmeno un altro modello che avrei potuto prendere in sostituzione. Ringrazio casadei per avermi fatto fare brutta figura.

Pacco arrivato in tempi brevi e corrispondente all' ordine fatto. Ottima qualità del prodotto a prezzo conveniente !