CanvasPop Tracking Order Status

I ordered 8"x12" canvas print (for the first time from this company). The print took 12 days to arrive (printed in GA it seems and mailed to NC). The wooden frame was smaller than 8x12 and slightly crooked. The mirror wrap that I had ordered looked really odd - like distorted color running down the sides of the canvas, I could not even figure out how it was possible to print it that way. There were two hair-thin white scratches/squiggles right in the middle of the blue sky. Last but not least, my image was out of focus (I compared it with another print from a different company to make sure it was not my original ). The only good thing were the color which was spot on and the customer service representative who worked with me on getting a refund right away. The price was also very good for this size - $47 - but also I got what I paid for. Unfortunately will not be ordering any more even though I had high hopes for Canvas pop after reading reviews. I could not upload images here, but see my yelp review of this company with many photos attached as proof.

I have been extremely impressed with this company’s commitment to their “100% love it guarantee”. When I had an issue with an item I received, they worked with me to make it right, and went above and beyond to provide excellent customer service every step of the way. I highly recommend this company for anyone interested in high quality products at a fair price, and customer service you can trust.

I am very impressed with this company. I didn’t expect to receive my canvas overnight and so was very relaxed about delivery date - it was worth the wait! One of the graphic designers had taken the time to improve the graphics, the quality of the canvas is excellent and I feel confident to use them again. Well done CanvasPop Team!

I ordered a canvas on December 15. It was finally shipped on December 30, 15 days later and arrived at my home January 5. The quality of the canvas was pretty good but I would only order from them again if I wasn't in a rush to get it.

First quality service. I ordered two framed photos, but I ordered them in the wrong sizes by mistake (calculating from inches to cm, what can possibly go wrong;)). The customer service was very helpful, and we found a good solution. The product was a good quality.