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Cadbury Gifts Direct Tracking Order Status

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Cadbury Gifts Direct Rating

TrustScore 4.8 out of 54.8Reviews 844844

Last Cadbury Gifts Direct Reviews from Trustpilot

Richard Tout
Great Customer Help Desk

I had an issue trying to order from the Cadburygiftsdirect website. No matter what credit card or debit card I used it would not complete a sale. (It seems to be an issue with the way the website handles the card check with the bank rather than my credit.). Mark on the customer helpdesk could not have been more helpful. There was a quick response to my online questions and a follow up phone call with a work around solution. 5 stars for customer support and great chocolate.

Claire Stephens
Great customer service

Needed to check on an order and Tabby was really helpful, polite and quick to respond. Great customer service.

Francesca Rose
Was having difficulties ordering…

Was having difficulties ordering online. When I contacted support, I was greeted by the lovely Mark who was really helpful and resolved my issue promptly. Thank you again Mark.

Suzi Sunshine
Great experience

Was struggling to order a selection box on line so rang Cadburygiftsdirect who answered promptly and spoke to Mark who was very professional, friendly and helpful. Thank you very much Mark for your assistance with my order which was much appreciated.

Jon Fursh
Exceptional Customer Service

Mark provided me with exceptional customer service on a recent order that experienced a printing issue. Mark resolved the matter quickly and with the utmost professionalism. I am beyond impressed with this organization and the level of service provided by them. Will be ordering again for sure!

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