Byrna Tracking Order Status

I just loved my new "toy" and want to thank everybody "behind" this great safety idea especially to Maria Dutt at Byrna Customer Service for making this amazing product even better than it's already is. Sincerely, Sylvio da Cunha

I really love the company Byrna, and what they do or what they stand for. I love their customer satisfaction and supports. They also have great products for nonlethal self-defense. Highly recommend. I’m very impressed with the customer service and very satisfied with fulfilling any questions or concerns or problems I may have had with a delivery and their products are flawless

The USPS had mishandled my shipping from Foxlabs, and it sat in limbo somewhere, untraceable. In speaking with Kayla at Foxlabs, she apologized and IMMEDIATELY sent out a replacement with no further cost, which arrived promptly. Then, about 2 weeks later, after we had our replacement already, the original package showed up unexpectedly. We called Kayla again to find out how to return it and, after speaking with her manager, we were told to keep it as a thank you for our patience with the original issue. I have had Foxlabs products for nearly 20 years, and have, fortunately, only needed to use it once. I can tell you, this product was VERY effective, and had an immediate disabling reaction. EXCELLENT, friendly and efficient customer service. I could not recommend them more highly, both the product and the customer service. If there had been an option to give them 10 stars as a rating, I'd unhesitatingly do so. Very, very pleased.

Wow. It's refreshing to do business with a company that responds and takes care of their customers needs. Doesn't seem to matter what it is. I had an issue with loyalty rewards. I contacted them and fixed within an hour. I bought an SD about a month ago. Quality is awesome and you definitely get what you pay for. I just bought an LE. Can't wait to get it. If you have any reservations about Byrna. Order and you will not be dissapointed.

I can’t say enough byrna for life.GREAT . AWESOME. OUTSTANDING. DEDICATED BUSINESS!!!!!!!!