Buy Wines Online Tracking Order Status

Fast shipping & great packaging. No negatives at all with my order.

While placing my order, which was a gift, I selected the option to have it gift-wrapped with a note added. I also gave the destination address. However, the system did not allow me to add a note, so I reached out to Customer Service. Kristina responded very quickly and added the note; she also noticed that the gift was coming to me rather than to the addressee in the note — great catch! She added the note and changed the address, getting everything straightened out in record time and was very friendly and courteous in the process! So, if it weren't for Kristina, I'd give the ordering process 3 stars — instead, because she was so wonderful and prompt, I'm glad to up it to 5 stars. Thank you!

As a new customer (04/01), this is what I experienced on my first order of Cabernet's that included 2 bottles/ Napa and 1 bottle/ Argentina. -Order date was received as promised. -Shipment was professionally handled; container well molded for glass and liquid delivery. -The wine was SUPERB! - Ordered 4 more bottles 4/18. All I need now is a Powerball win and an Eagles Super Bowl trophy.

As a return customer, I appreciate the consistently high level of customer service at BuyWinesOnline.com. Today's experience was no exception. After placing an order for a case of one of my favorite cabernets, I discovered that I had neglected to take advantage of a discount offer I had been emailed previously. My mistake was quickly rectified with a single telephone call to their customer service number. The BuyWinesOnline.com representative, Christina, couldn't have been more pleasant or helpful as she diligently worked to address my concern.

Such a good first-time buying experience. Prices were very competitive. You can gift wrap each individual bottle for $1 (as of 2023) and add a customized note of a generous length. You also have the option of adding ice to your order if necessary. I had a question about my order and when I called the 800 number it was answered immediately by a patient and helpful rep. This is a gift so I don't know the result yet but I feel confident that it's going to end well.