BustedTees Tracking Order Status

I am confused by the overwhelming amount of negative reviews on this platform. I have had a very different experience with them. And, I paid much more for the products because I'm in Canada. I placed 2 orders with this company. One at the end of November and the other early December. I received both items before Christmas. After I had placed the orders, I looked the company up and panicked - thinking that I had just been scammed. I contacted Bustedtees and was in regular contact with a customer service rep. They gave me the information I needed and remained professional, even when I was upset and concerned about the legitimacy of their company and claims. I received both orders. All the t-shirts are the quality they said they would be. I ordered some basic tees and some higher quality options, and all were as expected. The 4 sweatshirts I ordered were a higher quality than I expected - thick, soft on the inside, good fit. The images varied in brightness/crispness. The high majority were clear, vibrant, and crisp. 2 red sweatshirts had the lower quality image - lighter, almost looked faded. And, still okay - just not as good as the others. I would order from this company again - just be prepared for international delivery to take longer than usual from some other retailers.

Be careful when changing anything on your order. Some changes will reset color choices and other parts of your order. I changed the material that the shirt was made of and didn't notice that color had changed.

My overall exprience with BT was horrible. As soon as you get on the website you are spammed with ads you have to close. I was in a rush to buy a gift and decided to purchase something anyway, and my email instantly got flooded with third-party .io emails. I contacted customer service to cancel the order but it was too late. To my surprise, the order actually came in and was decent quality which is why I give 2 stars but I would not purchase again due to the spam and risk of data sharing. I would purchase through another website if you can.

I ordered 3 busted tees online. The delivery was fast but I was not happy with what I received. The tees were over-sized, boxy and made of poor quality (stiff) materials. I elected to return my t-shirts. I had to pay $11 for return postage AND busted tees charged me a $5 restocking fee PER T-SHIRT! You can avoid the restocking fee if you accept store credit but I did not want credit to buy more crappy shirts.

The quality is fine, the service terrible. I ordered Mid-November for Xmas. Just got them 1/3. No notice, hard to get help, impossible to contact. They sent me a 25% off coupon for next order, no thanks