Burford Garden Co. Tracking Order Status

We had wrongly assumed this place would be overrun with dog nutters like most garden centres, but pleasantly surprised to see it's assistance dogs only. Well worth the extra 25 minutes drive for us to have a nice afternoon tea and shopping without being lunged at, barking, dog urine etc compared to our local equivalent. Dog free spaces are getting harder to find so we will definitely do our best to support!

Dog-unfriendly, so don't bother visiting if you have your dog with you. They don't even allow dogs in the outside part of the cafe!

Disappointed with my visit here. Went to the cafe for a beverage & treat. Asked the gentleman behind the counter if something had nuts in it, to which his response was to reach into the glass case, grab the info card for the item, place it on top of the glass case, point to it and say it did. Also, the logistics of the cafe are chaotic. Everyone is confused, and no one is happy with the flow and wait times. Would be happy to visit again if customer service and cafe flow improves.

In 2022 we went to Burford Garden to see what all the fuss was about but upon stepping inside we were bedazzled and in awe of the truly organic , fine detailed, creative customer care that had gone into every nook & cranny of the place. From memorabilia to creative displays, all the way to the very food we ate on our last day of holiday. The fry up was well done, well made and the quality to the price set it as justifiably the best fry up. The handmade bread, quality eggs, bacon, sausage, handmade hashbrown, locally sourced butter, even the tomatoes on the plate set our hearts ready for the days ahead. The initial impression of Burford Garden had indeed, worked its way into our holiday plans this year! 2023-We saw that the displays seemed much better curated and had little dabs of magic every where we looked. Deciding on the first trip in to have the lunch we were very interested to find that the food portion size to price was rather tight. Very tasty BUT very tight. Leaving it as being potentially just a busy lunch service we still set our sights on coming back on our last day of holiday for that signature fry up. Our order was met with a 20 minute wait for the fry up, which, we were all the more happy to wait for given the first impression they left us with a year ago. However, the 20 minutes turned into almost 30 and were creeping up. My coffee now gone it arrived, like an angel saviour on plates. Yet when it was placed down in front of us we were shocked at how different and in all honesty rather lazy the fry up had come to us. It was still tasty but, left us with a rather bland opinion of the Burford Garden as its standards had seemed to entirely skip over its food altogether this year. Intrigued I'd pulled up my photo from a year ago and the appearance overall was...disheartening to see when compared to last year. It had gone from a signature Burford Fry Up to a generic, run of the mill, greasy spoon cafe fry up that was not worth £12.50 or a 30 minute.

An excellent place to while away an hour or two. Always Excellent soup, but cafe needs to be managed better, especially payment and till section. Expect to queue.