British Newspaper Archive Tracking Order Status

Many of the newspapers I signed up to see were unreadable due to poor quality scanning. When I asked for a refund, they refused, citing the fact I'd looked at those unreadable images! Do not be tempted to sign up for more than one month, despite the discounts for doing so. Then you can assess if it's worth it for you, without losing more than the approx £12 for that month. I cancelled the subscription and direct debit and won't be back.

The Quality of downloaded images is so poor that many of them cannot be read. You can request higher quality images at £30 a go, but it is a complete rip off that you have to pay extra for what should be part of the basic service offering ie: readable downloads. If it were not for this most alarming con-trick I would have given the site 5 stars.

Paid for this on an offer price and they ended my subscription without notice. When I tried to sign back up, I had to pay the full price, not the offer price. Not very good for searching newspapers. Useless for searching people's full name. 90% of Welsh Newspapers are missing.