Brighterblooms Tracking Order Status

We had some questions about plant care. They were very easy to contact, spent time reviewing our photos and gave great advice. They went well above expectations to help us with a plant order that went slightly awry. They really did more than necessary, and we appreciated it very much. We had no prior experience with this nursery but would order from them again.

I have had 2 orders from Brighter Blooms Nursery. The first one on June 8th and the second one on July 13th. The first order I had no problems with the order a 2 gal. golden raspberry bush. I likes it so much a month later I decided to place an order for the same bush again. Big mistake, this time half of the plant is dead. I have tried to write them and sent pictures, but so far no response.

Long story short I bought a tree and it died. However, they did reach out to me and they did resend me the tree they had in stock and refunded the difference in price of trees (this ones slightly shorter, but I don't care about that). I have several trees that came from them including a blue star juniper, weeping peach, and wisteria tree just to name few. They are all thriving and have been bought over years.

I just received my order of 2 hybrid dogwood trees. For some reason, FedEx decided to keep them for an extra day but they arrived in great condition -- undoubtedly because they were so well packaged. Since I'm still undecided on where I'm going to plant them I decided to re-pot them for now. That way I can keep them close to a water source and care for them better until I put them in the ground. These are healthy, robust trees so I'm confident they're going to thrive.

Don’t bother buying here. The people are pleasant but they don’t really help. They sent me a dead plant and kept asking me to water it. I have been gardening for a long time and it’s very very dead. I can’t seem to get a refund even with their guarantee. The other plant I ordered never came and they told me without me knowing that it was back ordered for … they didn’t know. Had I not called, they would also not have given me a refund on that plant. Very unreliable company.