Bosu Tracking Order Status

Good customer service and good following up !

I do Pilates at a studio 5-6 days per week and we use the Bosu. I love it so much I wanted to have one at home too! I’m excited to use it in creative ways on my own.

I found the item easily on a Google search, easy order process, good price, reasonable shipping cost and time, and quality product.

My most recent purchase from Hedstrom, The set of three bands, arrived as promised, were well packaged, and were free of any imperfections. I was disapponted to note they were made in the PRC and not the USA. My initial purchase from Hedstrom was the BOSU Elite "halfball" and concurrent with my band delivery I was registering my Elite and noticed that it was not a "drop-down" choice on Hedstrom's registration site. I enquired and was informed that "the BOSU Elite is technically owned by WeckMethod" and I was referred to their website. I went to their site and saw the BOSU Elite there for 20% off the price I paid for it 13 days before through Hedstrom. Accordingly, I got back with Hedstrom and asked about my elgibility for the 20% off promotion and was told "Unfortunately, we do not price match with other websites". I tried again to get the WeckMethod price from Hedstrom and received some more gibberish, to which I expressed that I thought I was dealing directly with BOSU. I could have purchased my Elite on Amazon for the same price with a much better delivery, but I prefer to buy "direct" so I placed my order through BOSU.com, and came to understand later that I was dealing with Hedstrom. My lesson learned is checkout the WeckMethod site first if you are looking for a BOSU product.

Purchase was too easy but the best part about it was the check in emails explaining what I can expect and a few FAQs. Great service and definitely would buy directly from the website again.