BootayBag Tracking Order Status

Only because I have to give a star. Have been waiting on my order for months. I wish I had looked at reviews before I purchased anything. Stay away from them. Have asked for a refund several time with no success.

They charged me after 6 months and then did not give me a refund even the day of the charge, when I canceled. I reached out to ask them and they said no, I could have at least gotten the shipment at that point. They took the 30 dollars and gave me nothing, LOL. Contacting my bank to report it. Scam.

It took 4 attempts over nearly 2 weeks to even get an acknowledgement of my inquiry. When I was finally replied to, my question regarding clarity on conflicting information for online vs what the automated emails stated was not addressed directly. My order took nearly a month to arrive. The fact that it did arrive is the only reason I’d give this review 1 star. I’ve order custom tailored suits that didn’t take as long to arrive. Customer experience matters. This is why tariffs will work.

I used to love their monthly panty subscriptions and recently ordered lingerie from them. When I tell you it’s pure garbage… don’t order anything from them. Their stuff is straight junk from amazon, temu SHEIN whatever else is in that category. Nothing looks or fits like the photos on their websites. Their order processing and shipping time is excessive. And they’re overpricing it all. I expected better…. Not a lot better but not straight up garbage and unable products… Very disappointed.

I’m only giving them 2 stars because of what they once were. I’ve been a loyal user since 2018 and was obsessed with it. Now, their service is horrid and their products have seriously dwindled. Their rebrand and the turn to overtly sexy, cheap (emphasis on cheap) lingerie is a huge miss. Their product images literally look like they’re taken directly from SHEIN and the different colors appear photoshopped. I used to think they were a masterclass in marketing and small business ownership, but that’s clearly changed. After being ghosted by their support team about not receiving a shipment (I received order confirmation a month ago, but have yet to see anything about the product actually shipping), I’ve come to the conclusion that I simply won’t receive this product and have finally made the decision to cancel my subscription. 6 year loyal customer, now gone.