Book Outlet Tracking Order Status

I have made close to a dozen orders from book outlet. Every time they arrive within the expected time frame, the packaging is very good, and everything is ordered is in beautiful shape.

I have ordered books multiple times from Book Outlet. I like the selections and usually buy during the fiction sale- now $5.99/ book including hardcovers. The books are in good shape with maybe an ink dot on the exterior pages. Packaging is not great- box is always banged up. No packing to hold books in place so they are tossed around and sometimes show wear from shipping. Out of 4 orders It’s only been right once. 2-3 books have been omitted on 2 orders. Now, I just received an order that wasn’t mine. Not one book that I ordered-UGH! So frustrating. So you have to be ready to troubleshoot. Guess this inefficiency is the trade off for the discount prices. Meh.

Shipping was a little slower than I expected, but the books arrived in new condition and I couldn’t be happier. I was initially skeptical given the prices on the books - 5 new paperbacks, a hardback, and a trade for barely $35? Bookoutlet delivered though, super happy customer.

Great customer service and excellent book quality! Highly recommend this company.

For the most part, cheap prices of new books is great. The dots and lines can be a bit annoying especially when the books are bought as gifts, but not all of them even have the dots or lines, and I am aware that many places do that to indicate a flawed book. Their packaging could be improved. No bubble packaging and rarely, if ever, even packing paper inside. On more than one occasion, I've had a book inside another book damaging at least one of them from not having proper packing material. Book Outlet is generally good at reimbursing, although if they disagree with an attached image having an issue, they don't acknowledge it. I mentioned a specific item at least 3 times before it got acknowledged because it "didn't look" very damaged in the picture. Overall, I do like the website, but be warned that the new books may not always look new.