BLUNT Umbrellas Tracking Order Status

Poor customer service. Umbrella arrived damaged, it has been months and the promised replacement, despite many emails has failed to appear. Now going to give up. FYI. The product is not user friendly. The "slip into my bag" product weighs a lot. Too big for anything but a backpack, think twice maybe buy something much lighter, from someone with good customer service.

I love the design and robustness of my Metro umbrella, but where Blunt really excelled was repairs. While cycling the travel cord snapped, so I posted it back, they repaired it within a couple of days, and I was back to using it soon after. It’s great to see a company take sustainability seriously and support the lifetime of the umbrella with repairs.

Love Blunt Umbrellas! We have several of them and have given them as gifts. Totally worth paying a little extra to get beautifully designed umbrellas that last.

An amazing product from an amazing company. My Blunt Metro is of very high quality, well engineered and built to last. Together with their amazing customer service, I honestly couldn’t ask for anymore. The team at Blunt were outstanding and provided me with the best possible service to ensure my complete customer satisfaction. Thank you to the amazing team at BLUNT.

Making no progress in getting my money back for stock they confirmed to have. Received sorry email from Support with very limited alternative color options or solution. Still waiting for a response from my follow-up emails, crickets... maybe their Umbrella’s rock but customer service sucks!