Blu Atlas Tracking Order Status

I had an issue with a subscription and Blu Atlas addressed my concerns and took good care of me. Shout out to Andrew on the support team. I decided to leave a review from the positive experience that I have had. I am leaving 5 stars because Blu Atlas has hit the mark for me in both categories for them to deserve a 5 star review, good quality products in addition to good customer care. Both of those things qualify a company for 5 stars

Not only is their aftershave super moisturizing and luxe, their customer service matches their top-notch quality. USPS made a mistake with my first order and it returned to vendor and Andrew from Blu Atlas immediately offered me a free replacement, although it was not Blu Atlas’ fault. Andrew was very professional and understanding of what happened and even offered to ship my replacement via a different carrier to avoid the same problems. 5 star quality products and 5 star customer service.

I ordered a product and unfortunately had to ask the customer service for a refund. The person who helped me was so incredibly nice and polite - hard to come by these days. There was nothing wrong with the product - it was me. I should’ve done more research and will order from Blu Atlas again, and recommend them. I was more than satisfied with the results of my experience with Kloe’ @customerservie. Thanks!

Amazing service to go along with amazing products! My package was misplaced, I waited two days with no luck of a package turning up, which I then reached out to the service team. Fast response and friendly approach from the team. Luckily on the 5th day my package turned up and I didn’t need a replacement!

Amazing product! I bought their coconut and apricot conditioner and body wash. Couldn't be more satisfied. The product was exactly what I hoped for and I'm very happy about it! However, It really sucks that I recieved a custom amount equivelant to $50, which will make me unable to order from them again. I even did my research on rules and laws, but still couldn't get around the custom taxes. I recommend Blue Atlas products to all living in the US, but unfortunately not for us outside. Hopefully they will expand to Europe some time in the future, then I'll be able to use their products.