Blooming KOCO Tracking Order Status

Bought $300 worth of products, arrived in 5 days. Consistent status update emails, when order received, shipped and out for delivery/delivered. One product in a mini set leaked (not their fault, manufacturer packaging issue). I sent an email with a photo and received an email back the same day saying they would send a new item Immediately. Did not have to return original product - so I got to keep 3 mini skin1004 ampoules! Great selection, fast shipping, excellent customer service. 5 stars.

Terrible company to work with. 3 days after I ordered my stuff, I got an email saying my order was fraudulent? They asked for my ID to verify my order, but I'm not going to give my ID to a company I've never bought from before. Tried to contact customer support through their website and it's been 2 days and they only respond one time a day?? So it's been extremely hard to find out what's going on with my order and how to cancel it (because I'm sick of dealing with them and them asking for a copy of my ID). Tried to call the phone number on their website and it's not even for Blooming Koco. Person I talked to on the phone said Blooming Koco doesn't have a number for customer support and that they couldn't help me. I will never be ordering from this company again and would not recommend them at all. Seems like they're a scam.

The prices are great and the shipping is fast and affordable. I received my order really fast and it was well prepared.