Blenders Eyewear Tracking Order Status

I ordered a pair of sunglasses 2 years ago to have prescription lenses put in. I love the style so much that I went to order two more to put my new prescription in. Unfortunately, my address had changed since the first order and I forgot to update it. Their return policy said they could only cancel or alter an order within the first 30 minutes. I tried to email but did not get anything but a canned response. I emailed a second time and still had no answer. I figured I was going to have to eat that order because of my error. But, I decided to call directly to their customer service line. And here is where it gets awesome! They replace the order, no questions asked, updated my address without any issues or extra charges. They were kind and understanding and I was pleasantly surprised by their high quality customer service. Not only do I love their products, but I love that I am treated like a human being even when the mistake was mine. Kudos, Blenders! I will continue to purchase your products. (Btw, the only reason I'm ordering a new set is because I still need my old ones while my new prescription is being filled. They are the most durable pair of sunglasses that I've owned!)

Honestly the glasses weren’t as good as I expected. I love the designs tho. I honestly would have paid a bit more for better quality. The glasses I have feel cheaper than I was expecting. Nevertheless, I love my eclipse that I got. I returned one pair. The link didn’t work, presumably because returnly was shuttered. Emailed support, they replied within 15 minutes. I feel like the people complaining about the quality should remember the price. It’s like all the people who complain about spirit airlines. WHEN YOU PAY LESS YOU GET LESS. I don’t know what is so hard about this. Ray bans on sale are like $100-120. These cost between 50-70. Are they 70% as good as ray bans? Better closer to 80%. People need to keep that in mind.

First-time buyer, and I'll buy again. Just wore my new Future Ruler cycling sunglasses this weekend. Solid construction. Look great. See great. Well-worth the price vs. Oakley or Maui Jim's. Affordable price and were delivered fast.

So I bought two pair, I’ve purchased from them before no issues, but this time I received one correct pair and one incorrect pair. Couldn’t get ahold of them on the phone so I shot off an email to their support group, and came on here to look at the reviews….. I was shocked to see a bunch of bad reviews basically from people in my situation and figured I was just screwed. Not so. They immediately replied, gifted me the wrong pair, gave a voucher for their store, and 2nd day aired the correct pair which I just received. 5 star service, and they absolutely did not have to go as far as they did. Completely satisfied. I know they are getting bigger, and probably overwhelmed at this point, but they took care of me. Couldn’t be happier.

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