BizChair Tracking Order Status

Product pretty good— customer support TERRIBLE! Ordered 6 chairs. Came in two shipments. First shipment was fine. Chairs were good. Next shipment, missing hardware. Called and talked to someone. A WEEK LATER, I get an email from another company saying they are handling it and asking for all the order, shipping, and item code specifications. You know, like bizchair HAS! So still don’t have the hardware. Heading to Home Depot.

Received three damaged chairs that were on the bottom of the stacks. We very carefully inspected the wrapped pallet and could see no damage. We had to unload every chair to find the damaged ones. Do you really expect all of your delivery drivers to wait until each pallet is completely unloaded? It took us approximately 1 1/2 hours to unload and unwrap the pallet and each individual chair before we could see the damage. This will not do. We are not satisfied. Maybe your freight company will also not be happy with this requirement. Refused to compensate our church for the damaged items. We will definitely not be buying the rest of our church furniture from bizchair.

I ordered a couch and two chairs for $1,900. They turned around in front of my door since I do neither have a loading ramp nor a forklift. I am a private person!