Bits Du Jour Tracking Order Status

Bitsdujour , a digital marketplace specialising in software promotions, offers an accessible platform with a well-designed, intuitive interface. The website showcases a rotating selection of alternative software solutions, providing customers with opportunities to acquire lesser-known applications at promotional rates. The straightforward navigation and clear presentation of offers make it simple for visitors to discover and evaluate potential purchases. Throughout several years of patronage, the platform has generally demonstrated reliable service in processing transactions and delivering software licences. However, a recent experience revealed deficiencies in Bitsdujour's customer service protocol which involved the purchase of a software licence where, despite receiving payment confirmation, the crucial registration code was not provided. The company's approach to resolution proved frustratingly inadequate, attempting to deflect responsibility to the software developer despite being the point of sale. Only after escalation to payment provider intervention was the licence key furnished, without any accompanying explanation or acknowledgement of the service failure. This disappointing handling of a straightforward transaction raises significant questions about the company's commitment to customer service and its reliability as a software retailer.

I have been buying software from them for three plus years. I have never had a major issue. The few times I have had to contact customer support, they have responded quickly and provided the help/information I needed. I highly recommend them.

I've bought software and received trials as well as free apps from this company for years. I've never had a problem with licensing or found anything with their offers being anything but accurately described. Solid & legitimate as far as I'm concerned. Custom Service has been very prompt also.