BiteSquad Tracking Order Status

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doorbell and left the pizza on our doormat (outside temp mid-50’s) without waiting for us to answer the door. I would not recommend this delivery service to anyone in the future.

We had never used Bit Squad until now, and we were thrilled with our delivery. The hot food was piping hot, and the cold food was cold. The order arrived exactly when they estimated it would. We'll be using them again and sharing our experience!

So I have had multiple bad experiences with Bite Squad. Everything from putting an order in, only to tell me 1 1/2 hours later the restaurant was closed, to having an order take close to 3 hours to arrive, to having missing items in the order, the food is almost always cold when it gets here etc. Not really sure why I’ve continued to use them. Tonight’s experience was actually ok. Food was delivered just about the time they estimated, however, we ordered tater tots with the burger and didn’t receive them. The food was basically cold and had to reheat. Funny that I now think that this experience was ok. I mean, compared to some of the other nightmares, it was. But I do not understand why the food is always cold. Aren’t there bags or something they are supposed to use for this purpose? Shouldn’t they be expected to use them? Driver was friendly. The food was good after reheating. Just keep your expectations low when utilizing this company and you should be ok.

The driver was super friendly. We’ve had a ton of snow and streets not plowed well and a lot of homes still have not fully shoveled. He gave me 2 credits because my visibility and access was so good. He was thrilled to see that and made sure to let me know. Very kind driver.

Because this restaurant showed up on time delivered my food fast and it was still hot and I enjoyed it