Birchbox Tracking Order Status

The product selection varies every month but I do feel it could follow the beauty profile a bit more

I ordered a subscription of three birchboxes for my best friends birthday. The first problem I had was before I had even ordered the box, I couldn't find a way to make the box a gift, I had to fill out all the information as if I was her and choosing the items in the box. Once ordered, the delivery attempt for the April box was not until May and the box never actually arrived. I am unsure if this was an issue with Evri or Birchbox but they did resend it to a new address for me to avoid future Evri issues. All the boxes have arrived late, which meant my friend did not get her first box until May when her birthday is mid April. The boxes also no longer arrive in the beautiful boxes they used to. The reason I ordered the birchboxes is because in the past I'd had a great experience and have kept my boxes to this day, using them for different things, in my eyes the box is part of the gift. These boxes have arrived to my friend in boring plane packaging, that has been scuffed and bent in transit and are not great for keeping. Finally, we received a box today which is for June, but I have not yet received the May box? I have had to email again them again to ask why the June box has arrived but not the May box! It has been the most stressful gifting experience and I will not be ordering again, which is really sad because I had a great experience previously when the gift was bought for me a few years ago.

I am very happy with my Birchbox subscription,they have amazing customer service and I do not have any issues with them.I am subscriber since 2019

First box was ok because it was a freebie nice products however I cancelled my monthly subscription because I thought it was too expensive to continue paying monthly £17 But then today I get a message saying that my Birchbox is being shipped I looked into cancelling it and it appears it’s non refundable I think that it’s too expensive however I recently sent an email to Birchbox asking them to cancel my subscription and for a refund if I was able to and the lady who replied was lovely and I got my money back after a day so thank you Birchbox just maybe lower the price a little

Like everybody else last summer I brought a years pre paid subscription and only received 1 box then nothing . Despite emails etc I’d given up on getting money or anything back. Then when I saw they had been brought out and were advertising again I contacted them asking for my money back. They ended up giving me a code for the 11 remaking boxes. I was very wary as a I had to put my bank details in to get that but so far 2 boxes have arrived and they haven’t taken any extra money. Yes the boxes haven’t been fab but I’m hoping they will improve and it’s something when I thought I’d get nothing. Worth persevering with them if the old company owe you .