BIQU Technology Co., Ltd. Tracking Order Status

Another order delivered to the UK in good time. Excellent prices! Now my one stop shop for 3D equipment! Will deffo be back!

Their support is horrible. They perform an arrogant indifference and apparently hope that users give up or that the return deadline for the product is exceeded before a response is received. They seem to have become too big of a company to take their customers genuine seriously.

ive seen reviews on YouTube, ordered a hermit crab and some other products, the products maybe good (in general) but the support is just awful, wouldn't want that treatment for you enemies first of all the hermit crab, I ordered the CAN version they sent me the standard, and after 100 pics sent they admited they send the wrong product same goes for the h2, sent me the old version, and had yet again to send many many pics and the box clearly shows the old version they were just open this, send pics of this and that, I didn't accept the lousy refund amount they offered but they just decided with Aliexpress that and sent it anyways, I kept the things hoping its the last ill have to deal with them 2 plates were very loose, even a 1-2000mms2 speeds just knocks it off he park and it comes flying away, contacted the support, were answering quicker for sales, when it came to support, no one was there anymore an e3 v3 and a touch screen, 2 mosfets were blown, motherboard was plugged for like an hour, noticed part cooling fan not spinning checked things out, not working also the case cooling fan, contacted them. . . the motors needs to be turning and the fan only turns when the extruder goes to .. . which is common infos and I can see that in the marling config, and sent videos

I can't recommend bigtreetech enough as there products are quality and a reasonable price 👌 and there after sales series is first class I purchased there bigtreetech skr mini e3 v3.0 and a tft35 e3 v3.0 for my ender 3 pro And I had a problem with the tft35 e3 v3.0 screen So I sent them an email and they couldn't of been more helpful and within a day they resolved the issue This is why if I could I would be giving them 10 out of 10 for there products and there pricing and there first class service As they went above and beyond to resolve my issues

I bought the SKR MINI E3 V3.0 and got it in few days, everything is good.