BIG Wall Décor Tracking Order Status

Bought 4 pieces online, three were supposed to be fairly matching but the colors weren’t very accurate to the online image (like when you see a generated image vs something in natural lighting). The pictures are literally just images printed over a fabric, so naturally with darker colors you see the underlying white fabric, like a graphic t-shirt that’s been washed a few times and the graphic has started to fade or thin out. The shipment came in a fairly standard sized box, about 4 feet long and 6” wide/deep but the shipping cost was a whopping $70. The worst part about not being happy with the order is, you have to place a whole new order, instead of exchanging, and it’s another $70 for shipping. I’m keeping the fourth print but only because I’m putting it in a smaller frame than what it needs. The print is printed off-center than what is displayed online, but I just shifted it within the frame to make it mostly centered.

Was a little hesitant since there were almost no reviews of this store online. The few complaints I saw were about people seeing creases on their art fabrics. I was really happy with my purchase though. I received tracking info as soon as the order shipped and items were well packaged. The two 32x48 pieces I got have no creases, though maybe it could be that something happens with the larger prints. Putting the frames together was pretty easy as well, only tool you need is an allen key but that comes with the packaging. Also happy with the quality of the prints. No complaints with the sharpness nor color.