Big Finish Productions Tracking Order Status

Great audio dramas. Also their customer service is reliable and straight to the point. Brilliant company.

The customer service team are excellent and the dramas the company produce are high quality. The only negative thing I can say about the company is that their decision to end their Monthly Adventures range has meant that a subscription for 12 months has sky rocketed from £130 to a massive £274. Yes, there are more releases for that amount but to be forced to pay such a high price for 12 month's worth of entertainment when a regular stream of stories over that period could be bought for £130 is a bit much for someone on a very low income but needs that steady stream of entertainment for their mental wellbeing such as myself.

Excellent service. I wanted to gift some Dr Who audiobooks to my son, I emailed Big Finish, and they responded very quickly explaining how to do this. On the bank holiday Monday after Christmas I asked them to make the transfer. By 8am the following morning, also a Bank Holiday, they'd done it. Why can't all companies be this good? Their audiobooks themselves are excellent too!

Excellent quality productions. The Doctor Who stories often beat the the TV series in terms of story telling. The sound effects and music are also always top quality and really help you immerse yourself in the stories.

Good stories