Big Bear Vacations Tracking Order Status

I've left a review anywhere I can for Big bear Vacations because people need to know they are great at booking cabins, and have some of the best places to stay. First of all- it is not a hotel , don't do room service or all that hotel crap. It's an actual persons home you get to stay in and they usually have kitchen appliances and dishware you can use during your stay. There is also a maintenance phone number you can call anytime of day/night. During my stay, I had a wonderful time. At check in, you get a half sheet of paper with a checklist of what you do once you walk in the door of the house and once you are getting ready to leave. Very straight forward if you can read and know how to follow rules. Staff is always friendly and helpful from the start of the booking process until the day you check out. I've had contact with 5 different staff, for questions I had about booking or general questions about check in and even directions to their location because I travel 3 hours for this cabin stay and don't know the area. I've stayed once, and just booked my 2nd cabin this year. The cabin was clean and equipped with basic household items. I'm looking forward to my next stay in a week. I always try to book 6months in advance - maybe earlier during winter.

need new bed, otherwise was good

Loved our little cabin with oodles of character, Christina's the best

Unfortunately I incorrectly accused the staff at Big Bear Vacations for not returning an item left behind. It was recently discovered in the glove compartment of my car where my girlfriend forgot she had placed it there. I have edited my original message and sent my apology to Big Bear Vacations and provide the following. I highly recommend Big Bear as they have always been very cordial and polite. I will continue to book through them as I have always had a wonderful experience with them.

Family had a great stay! We always rent from them!