Big 5 Sporting Goods Tracking Order Status

I visited the store in West Valley City today to get a support for my ankle, the young girl that waited on me didn't know exactly what to recommend so she said that she would get the manager. The manager (Eric) came right over and couldn't help me enough. I'm 77 years old and have never in my life been treated so good. That was the 1st time that I have been in a Big 5 store and I'll guarantee you it won't be the last time. Someone in your company needs to call and praise Eric for working for Big 5. Just a great person. Thank you Big 5,

Ordered shoes on 8/31, SIX DAYS AGO They took the money out on 8/31 and it was pending for days on my debit card, then apparently the authorization dropped off and I didn't know. They drafted it again yesterday, which caused huge problems at the bank. Shoes have been paid for and order has still not been shipped. Might be a scam. Don't use this company if you need anything fast. I could have gotten a shipment from China by now

**⭐⭐⭐⭐⭐ Amazing Store Experience!** "I recently visited Big 5 Sporting Goods, and I was thoroughly impressed! The customer service was outstanding—everyone was so friendly and eager to help. The store was clean, well-organized, and had a great selection of products. I found exactly what I was looking for, and the prices were very reasonable. The checkout process was quick and efficient, making the entire shopping experience seamless. I’ll be returning and highly recommend Big 5 to anyone looking for quality products and excellent service!" And a special SHOUT OUT to Kendall at the Big 5 in West Seattle...

I bought an item at Big 5 and 3 weeks later, the item stopped working. I didn’t even have the box the item came in anymore but I returned it to the Big 5 in Tehachapi with the receipt. No questions asked, I was given the same item as a replacement. Wow! How great was that - who does that anymore? The Big 5 employee was pleasant and understanding and I walked out a happy customer that will recommend Big 5 to family and friends for sure!

Today I was at Big 5 sporting store on Douglas Blvd. in Roseville ca, the employee Chad went out of his way to help me find some good walking shoes, Even went in the back of the store and showed me shoes that was not on the shelf. The good customer service was great you don't see that anymore. Even wanted to show me a jacket that went with the Oasics. Thank you for good customer service. I will be back