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BicycleHero Rating

TrustScore 5 out of 55Reviews 106106

Last BicycleHero Reviews from Trustpilot

Paul Gribben
Improving. Thx to the team at Bicyclehero.

My experience seemed identical to many others. $s paid. No item recieved. No tracking. Poor communication. No refund. BUT! The refund has landed in my account after one week. So the online shopping experience was in the end quite satisfactory. It is appears Bicyclehero/Seewong Int'l are improving. Communications still need some work.

Chubbmonkey
Order part that was sold out everywhere

Order part that was sold out everywhere in UK. Had to wait a few weeks for delivery which is to be expected as shipping from Korea but well worth it!

Sarah Levy
Incompetent

They canceled my order and have neither refunded payment nor responded to service requests. Update. After a second complaint on the website, I got a response wondering why I was concerned. They neither acknowledged that the order showed as cancelled, nor that they had deleted my prior service request. After all of this, the item did arrive in the original delivery window, leading me to believe that the business is "merely" incompetent.

MarnixVW
just buy somewhere else

my order never shipped after a month and customer service was slow to reply. they did give me a refund tough after a few mails

Bryce
Received my order and dispatch was fast…

Received my order and dispatch was fast 👍

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