Biaggi Tracking Order Status

I purchased a Lift off bag last year for a trip. It did not perform well. The wheels did not turn easily if at all. I contacted the company. They generously sent a replacement. I just got back from a trip. This bag only rolls slightly better. It takes awhile to get the wheels all going in the same direction. The handle bent on this one. I do want to love it for the space but it is going out.

The bag doesn't when roll upright. The wheels are awful and get stuck. I used it for a trip to Europe and ended up staying for months, so I couldn't return it. I confirm that the bag is wobbly, the pull up handle is flimsy. Customer service is a joke, it must be a bot, because it just ignores my questions and keeps saying: We accept returns within 45 days of any New/Unused Merchandise with all the original tags and packaging attached. Please use the below link and you will need the following: Order # 270599-SH Zip Code Email address you used to purchase the order Then once complete you will receive a separate email with a pre-paid return label. Print and tape to the box. Mail back to us and once we receive we will issue you a return. You will be sent an email too for a voucher to purchase another item on our website if you want to. If you don’t want to, it’s just going to be a regular return and you’ll automatically be refunded 3 days after your return is delivered. FYI after leaving the review, if you tick the box to send the review to Biaggi, it goes to info at biaggi dot com and that address has a permanent error. Joke! ___ Let Biaggi know about your review. Just check the box and we'll notify them. The review will be sent to info at biaggi dot com ___ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: info at biaggi dot com

Wow, this Biaggi Curve bag is a game-changer! It's like having a carry-on and a garment bag all in one. No more wrinkled suits for me. Plus, the wheels are super smooth, so I was zooming through the airport in no time. Had a bit of a snag with customs fees, but Biaggi's customer service was on it. They sorted it out super quickly, no fuss at all. Seriously, these guys are setting the bar high for what luggage and customer service should be like. Can't wait to see what they come up with next. Two thumbs up, Biaggi!

I saw Biaggi on Shark Tank and I was impressed. I have ordered and re-ordered items, not only for myself but as gifts. The quality of products are well wort the cost The customer care service is amazing.

Saw this company featured on ABC GMA Deals and Steals. Ordered the Zipsak-On-The-Go Backpack, shipped fairly quickly and I was kept abreast of the status as it was processed. It arrived within 8 days and I couldn't be happier with the backpack. Kudos to these folks.